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Actions to address risks and opportunities, regardless if it is an active shooter event, a fire on site or major leak into a water source.

Planning for the quality management system your plan must and shall Action to address risks and opportunities. When planning for the quality management system, the organization shall consider the issues and determine the risks and opportunities that need to be addressed to:

  1. a) give assurance that the quality management system can achieve its intended result(s);
  2. b) prevent, or reduce, undesired effects;
  3. c) achieve continual improvement

In your emergency plan you should be already thinking and reviewing

risk-based thinking is not new

  • risk-based thinking is something you do already
  • risk-based thinking is continuous
  • risk-based thinking ensures greater knowledge and preparedness
  • risk-based thinking increases the probability of reaching objectives
  • risk-based thinking reduces the probability of poor results
  • risk-based thinking makes prevention a habit

The organization shall plan:

  1. a) actions to address these risks and opportunities;
  2. b) how to: integrate and implement the actions into its quality management system processes the organization is required to determine the risks which may affect this. The organization is also required to determine its QMS processes and to address its risks and opportunities evaluate the effectiveness of these actions. Actions taken to address risks and opportunities shall be proportionate to the potential impact on the conformity of products and services.

Analyze and prioritize the risks and opportunities in your organization – what is acceptable? – what is unacceptable?

  • Plan actions to address the risks – how can I avoid or eliminate the risk? – how can I mitigate the risk?
  • Implement the plan – take action
  • Check the effectiveness of the actions – does it work?
  • Learn from experience – continual improvement


Remember that Risk can be defined by two (2) parameters

Severity • This is the Seriousness of the harm

Probability • This is the Probability that the harm will occur

Have you considered and thought

Countermeasures: Actions to be taken to prevent, reduce, or transfer the risk. This may include production of contingency plans.

Owner: The individual responsible for ensuring that risks are appropriately engaged with countermeasures undertaken.

Status: Indicates whether this is a current risk or if risk can no longer arise and impact the emergency.

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