Inuksuk Safety Return Policy
You may return any of the following items to Inuksuksafety.ca, for any reason, for a full refund (we’ll also refund the return shipping cost, if the return is a result of our error) within 60 days. Approval for returns on the following items are required before sending them back to inuksuksafety.ca:
Original S.W.A.T Footwear
Smith & Wesson Footwear
For approvals please email firstname.lastname@example.org
All other items listed on inuksuksafety.ca are subject to a 20% restocking fee and shipping may be required depending on the size of the return.
Clothing returns can only be accepted if the original label/ hangtag has not been removed. No exchanges or returns on final sale merchandise that are custom orders and personalized orders.
To be eligible for a refund, you must return your item to inuksuksafety.ca in the same condition you received it, and the return must be postmarked within 30 days from the day of receipt.
Missed Free Shipping Eligibility
Where a customer has not entered the coupon for free shipping prior to checkout and missed the opportunity to receive free shipping where available, Inuksuk Safety will refund the shipping cost if an email is received before the item has shipped. For refund please email email@example.com
If return Shipping is required; You must take appropriate steps to ensure the safe return of the product:
- For items valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service.
- For items valued at $35 or more, ship the return using a trackable shipping service.
- For items valued at $35 or less, we suggest using Post Canada delivery confirmation service to show delivery.
- Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.
Replacement of Damaged of Defective Items
If you received a defective item that is sold by Inuksuksafety.ca and need to replace it with the same item, Email us to request a replacement within 30 days of receiving your item.
FINAL SALE MERCHANDISE
No exchanges or returns on final sale merchandise that are custom orders and personalized orders.
CREDIT CARD, PAYPAL & INTERAC ONLINE REFUNDS
For refunds or price adjustments, we only credit the original account used to make the original purchase. Please allow up to two billing cycles for your credit to appear on your statement.
For purchases through PayPal, if:
PayPal balance or bank account was used, the amount will immediately be refunded back to your PayPal account.
Credit card was used, the refund will immediately be sent to the credit card company for processing. Generally, this can take 1-7 days depending on the credit card company. Please allow up to two billing cycles for your credit to appear on your statement.